Becoming a First Time Manager

A Personal Enrichment Online Course by Ed-Next.


    Note: This course is taken entirely on a separate portal co-hosted by Ed-Next and Wedemic. Upon successful enrolment, you will receive the login details to start the course within 24-48 hours.

    This is an instructor-led course with a four weeks access. Total course hours is 24.



    First time managers have their work cut out for them, many new skills to learn, having to deal with different personalities, and greater responsibilities to accomplish. The Becoming a First Time Manager course provides a new, friendly approach for those charged with the task of management. This course encourages managers to take on the challenges of supervision and provides fast, powerful lessons to help increase productivity, unlock hidden talent, work with different types of people, communicate effectively, and diagnose problems. This course will assist the next generation of managers to succeed with flying colors, right from the start.



    After completing this course, you should be able to:

    • Recall how to lead people effectively
    • Identify the best forms of communication
    • Recognize personal and interpersonal effectiveness
    • List ways of eliminating conflict in the workplace



    Becoming a First Time Manager Module 1
    Leading People & Individual Differences

    Module 1 focuses on learning what most employees want to gain out of their careers, and how to lead people effectively. We will learn to look at how to balance work and your personal lives when you take on the role of a manager so that your personal life doesn’t suffer. Finally, this module focuses on getting your employees to be productive and identifying strengths and weaknesses in your employees and using that knowledge to be productive in the workplace.

    • What do Employees Want?
    • Unleashing Productivity
    • Turning on Talent
    • Balancing Work and Life
    • Focusing on Ability

    Becoming a First Time Manager Module 2
    Leader Effectiveness & Optimizing Contributions

    Module 2 discusses the best forms of communication and how to use open, two-way communications to get the best from each and every employee you are managing. Managing others requires that you learn the right questions to ask and listening to your employees to earn and maintain respect from within your department.

    • Open Two-Way Communication
    • What Works and What Doesn’t
    • Asking and Listening
    • Diagnosing Problems
    • Teamwork

    Becoming a First Time Manager Module 3
    Personal and Interpersonal Effectiveness

    Managers are humans too, so it is imperative to learn how to handle stress without allowing anger and frustration to affect how you treat individuals who work for you. Module 3 focuses on owning your anger, asserting yourself without being aggressive, and tools for dealing with those difficult people you will encounter.

    • Staying on Top of Stress
    • Owning your Anger
    • Asserting Yourself
    • Rising to the Challenge
    • Dealing with Difficult People

    Becoming a First Time Manager Module 4
    Eliminating Conflict

    Module 4 will identify barriers that can cause the workplace to lose effectiveness. Also, as a manager, it is imperative to be able to see signs of harassment and violence in the workplace and know how these can be avoided with good leadership.

    • Barriers to an Effective Workplace
    • Prevention of Harassment
    • Prevention of Workplace Violence
    • Defuse and Protect Employees
    • Good Leadership Strategies




    Ed4Online has been approved as an Accredited Provider by the International Association for Continuing Education and Training (IACET). In obtaining this accreditation, Ed4Online has demonstrated that it complies with the ANSI/IACET Standard which is recognized internationally as a standard of good practice. As a result of the Accredited Provider status, Ed4Online is authorized to offer IACET CEUs for courses and programs that qualify under the ANSI/IACET Standard.

    You will earn 2.4 IACET continuing education credits by completing this Ed4Online course. This course is 24 contact hours which equals 2.4 CEUs based on the IACET standard. The International Association of Continuing Education and Training is the highest quality worldwide standard for Continuing Education Unit.

    The Continuing Education Unit (CEU) was created by IACET as a measurement of continuing education. One (1) IACET CEU is equal to ten (10) contact hours of participation in an organized continuing education experience under responsible sponsorship, capable direction, and qualified instruction. Under IACET’s care, the IACET CEU has evolved from a quantitative measure to a hallmark of quality training and instruction. For more information on IACET, visit

    Course Curriculum

    Becoming a First Time Manager 24 hours

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    • SGD 295
    • 4 weeks, 2 days
    • 1 Units
    • 1440 Minutes
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    Ed-next is one of the UK’s fastest growing online educational providers offering you the best in interactive blended learning. With over 800 courses available, we really are your number one choice for online education. We're here to help you achieve your learning potential whether you're: Wanting to further your education Looking for flexible learning opportunities Needing to increase your earning potential Whatever your current situation, at Ed-Next we pride ourselves on providing the perfect educational solution for your next steps. We work at your pace and offer bite sized learning making it accessible for everyone. You can learn anytime and from anywhere; we're here to help discover the perfect learning options for you. With our range of programmes including online psychometric tests, GCSE and A Level exams, leadership and management courses, compliance training, one to one or virtual group foreign language tutoring and a wide range of online and on campus degrees from accredited UK and US universities, you will find everything you need under one roof.
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