Note: This course is taken entirely on a separate portal hosted by DiscoverSEE. Upon successful enrolment, you will receive the login details to start the course within 24-48 hours.
The key to successful leadership is to win the minds, hearts and spirits of those being led. The Engagement and Morale program attacks the primary principles of people centered leadership by providing the skills needed to have people want to work for you. The individual connection from leader to team and how that relates to motivation, satisfaction and production is the primary focus of this unit.
As the leader’s tone goes, so goes the team’s tone. This requires effective leaders to embrace a set of skills related to establishing tone and managing the morale of the team. The program begins with the impact of good tone on morale, turn-over, production, quality of work, stress levels and customer service. Ten skills steps are introduced to insure tone is always high and relationships with team members are built in appropriate levels and with consistency. Understanding the stages and strategies associated with personal motivation is also an important feature of Engagement and Morale. The six roles of leadership and the ten competencies of effective leadership are highlighted.
Engagement and Morale will insure you and your organization are always guiding the way and inspiring your team.
- Understand the impact of good tone setting on morale, team member satisfaction, productivity, quality of work, turnover, stress levels and customer service.
- Implement skills to improve the tone of the working environment.
- Build appropriate and powerful relationships with team members.
- Use tone setting skills to attack poor attitudes or performance problems with team members.
- Understand principles of individual motivation and the leader’s role in team member motivations.
During your experience with our online program, you will be guided through a series of interactive elements that include assessments, video, reading, audio, activities, books, reporting and discussion forums. You are guided through the process at your own pace with the support of our team and those who are also honing their leadership skills and competencies.
Once your order is processed and your online learning journey begins, one of our team members will contact you to assist you on your learning path. This program is available to you for 180 days.
This online program can be completed on any device that has an internet browser (laptop, desktop, tablet or smart phone). You can take a break whenever needed and return where you left off.
Who Should Take This Course:
Engagement and Morale will provide you with the tools to unlock levels of performance and spirit in your team and to win their minds and hearts to your leadership approach.
All industry types can benefit and find value in the program. From manufacturing to retail, public sector to hospitality, non-profits to financial services; everyone will find the key competencies for leadership success.