Influence and Communication Training
Getting what you want and building strong relationships
In-house sessions are available upon request.
Your ability to get others to do what you want is an essential skill that underlies Influencing, Negotiating, Selling, Leading and Handling difficult conversations. Influencing also implies that you won’t use force, fear or threats.
Imagine being told ‘You will have to wait’ in a retail setting. Or being told by your manager to do something unpleasant in these terms ‘Drop what you are doing and follow me!’ You may not have your heart in what you are asked to do.
The most important of Deming‘s 14 points is ‘Drive out fear’.
Influencing is about getting what you want and strengthening relationships, without using fear as a motivator. Serving clients and selling based on genuine value to all parties. All managers and team leaders need to have difficult conversations to improve performance and the ability to influence others positively becomes extremely important.
Paddy can can assist you to dramatically improve your influencing skills and can design a program to meet your particular needs.READ MORE
More On The Content:
Influencing, selling and negotiating are ‘soft skills’ with very hard consequences. These skills are not ‘natural’ and must be learned. Imagine the success of your organization if everyone was skilled in reaching outcomes that suited both parties, including your clients and customers.
What Clients Say:
“When Paddy Spruce reveals the simple, straightforward techniques to influencing success the results he helps people achieve are amazing. More sales made, greater prices gained and happier customers are just a couple of them.” – Winston Marsh, Business Growth Centre
“It was a joy to work with someone who had a similarly professional commitment to ensuring that his presentation was as near seamless as possible.” – Colin Quarrington, British Association of Removalists (Dublin- IrelandLESS
|How to make an excellent first impression|
|How to give and receive constructive feedback to improve performance|
|How to achieve a win win result|
|Understanding the inner world of others|
|How to build trust|
|Choosing the right influencing/selling style to achieve your desired result|
|Identifying currencies that are valuable to others|
|Keeping your ego out of the interaction|
|Influence and Communication Training (2-Day)||12:00:00|
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