Team Building in Action – An Interactive Training

To provide participants with a range of knowledge and skills required by a team member or a team leader as a foundation for their formal development.


    In-House sessions are available upon request.



    Meeting the needs of the workplace – Manager’s effectiveness is measured largely by the achievements of the work team. In turn, the work team’s performance depends on how well the supervisor understands and puts into practice the skills of good team leadership.

    Every team is a collection of unique human beings, each with a contribution to make. Getting the most from the team means combining the talents of all members in a way that is best fitted to achieving the common task. This must be done while bearing in mind individual needs and ambitions.

    We look at the characteristics of work teams, their problems, strengths and weaknesses and what goes on in them. In this course the trainer will adapt the work to meet as closely as possible the needs of the participants of the courses. The result will be to provide them with the skills and knowledge that will make them valuable members of any team they may be part of.



    General Objectives:

    At the conclusion of this workshop participants will:

    • Have enhanced their understanding of team roles and how they can complement each other
    • Be able to explain the importance of bringing out the best in each team member
    • Have learned how to identify potential conflict among a team and how to deal with it
    • Gained overall understanding of dealing with unwilling team members and using the combined strengths of willing members of a team
    • Identify factors in effective team building
    • Will have participated in various interactive and group games that will prepare them to apply new skills they have learnt


    Delivery Strategy:

    Learning should be through a combination of teacher led instruction, power points, handouts, delegates input, audio-visual materials, group work, role plays and participation in group discussions, simulation games, and feedback questions. The goal is to lead the participants towards learning objectives. It will be interactive and fun to enable enhanced learning. As an additional enhancement, Rick Coles will provide some clips from motion pictures to highlight and illustrate the learning points we will be discussing


    Course Curriculum

    Profile of a Team
    Establishing Starting points - Identify what needs be done to establish a team
    Characteristics of an effective team / What is a team
    The needs of people in teams and How teams behave
    The stages of team development
    Effective team roles and Cross Training
    Features of a team and Interpersonal relationships
    Sources of power and influence
    Group norms and key behaviors of teamwork
    Your role as a team leader and building and developing your team
    Advantages of teamwork
    Effective team meetings and nominal group technique
    Team Dynamics and Team-Building Activities
    Lencioni's Five Dysfunctions of a Team and Why do teams fail
    The GRPI Model
    Improving Team Effectiveness by Creating a Positive, Balanced Team
    Creating a Productive and Efficient Group
    Helping Your People Develop Emotional Intelligence
    Resolving Team Conflict and Building Stronger Teams by Facing Your Differences
    Discovering Your Team's Biggest Motivators
    Holding People Accountable and helping People Take Ownership of Their Work
    Managing Different Groups of Workers
    Team Building in Action – An Interactive Training (2 Days) 12:00:00

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    With 35 years of international experience working with leading companies in over 55 countries Rick Coles has a practical understanding of the key winning characteristics of effective leaders and their teams. Our training will help you achieve business success in areas of outstanding customer service, effective management and inspiring leadership. Our customer service, management and leadership training courses utilize business best practice in creative and innovative ways to strengthen areas of your business. Themed training courses and seminars, such as the acclaimed ‘Shackleton’s Way’ leadership seminar and the 'Moments of Truth' customer service seminar, are available to provide a memorable and rewarding learning experience. Our full range of training, consulting, facilitating and coaching is adapted for your own unique business needs. Read more about us and explore the site to see how we can help you overcome your business challenges. If you have any questions please contact us.
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