Note: This course is taken entirely on a separate portal hosted by DiscoverSEE. Upon successful enrolment, you will receive the login details to start the course within 24-48 hours.
“This course is a must for anybody looking to be more successful in their professional and/or personal life.”
– Steve Aubuchon, Paris Hotel and Casino
“Overall outstanding! I have raved about this course to both my supervisors and those who report to me. I have suggested it to all of our managers to attend. Tim, I have found you an inspiration. Thank you.”
– Martin Brennan, MGM Resorts International
“Best instruction I have received. I have been encouraged, challenged, enlightened and amused.”
– Mary Champlion, City of Henderson
“Fantastic, Impressive, Very Educational, not enough words to describe it…Fabulous..”.
– Alexandra Popescu, Carnival Cruise Line
Coaching skills are at the core of all good supervision, management and executive leadership. The nature of coaching in successful leadership is the engagement of team members and conducting a steady stream of performance enhancing communication. Effective leaders understand that coaching is at the core of the day-to-day operations and the most effective method of letting team members know how they are doing. Coaching is also the best and most effective method to build future talent for the organization.
Four distinct skills will be addressed and built in Coaching-Providing Feedback. The first and most important coaching skill is the delivery of positive feedback. When done correctly, positive feedback will have a huge impact on morale, team development and productivity. The correct and frequent utilization of positive feedback may be one of the most commonly misunderstood tactical skills in leadership today.
As the opposite of positive feedback, corrective feedback is the courageous conversations with team members when they make a mistake, their behavior is inappropriate or they fail to meet expectations. Insuring that these dialogs are successful and the leader maintains control is a focus of this program. Also covered in Coaching-Providing Feedback is teaching. Teaching is the demonstration of how something is done. The final segment is mentoring. Mentoring is the coaching skill that allows a leader to grow their successor. It is also an important part of any leader’s legacy and allows a much higher level of engagement with mentored team members.
Coaching-Providing Feedback will provide the feedback and necessary engagement to drive your team to much higher levels.
- To understand the importance of positive feedback, corrective feedback, teaching and mentoring to the performance of the team.
- To use appropriate frequency and skills when using positive feedback.
- To correctly use corrective feedback and overcome obstacles associated with those type of interactions.
- To use multiple skills when teaching team members and connect with them in the most effective teaching style.
- To develop a mentoring approach with some team members to grow a deeper talent pool for the organization.
During your experience with our online program, you will be guided through a series of interactive elements that include assessments, video, reading, audio, activities, books, reporting and discussion forums. You are guided through the process at your own pace with the support of our team and those who are also honing their leadership skills and competencies.
Once your order is processed and your online learning journey begins, one of our team members will contact you to assist you on your learning path. This program is available to you for 180 days.
This online program can be completed on any device that has an internet browser (laptop, desktop, tablet or smart phone). You can take a break whenever needed and return where you left off.
Who Should Take This Course:
Coaching Skills are at the core of all good supervision, management and executive leadership. The nature of coaching in successful leadership is the engagement of team members and conducting a steady stream of performance enhancing communication. Effective leaders understand that coaching is at the core of the day-to-day operations and the most effective method of letting team members know how they are doing. Coaching is also the best and most effective method to build future talent for the organization.
All industry types can benefit and find value in the program. From manufacturing to retail, public sector to hospitality, non-profits to financial services; everyone will find the key competencies for leadership success.